A small bug may sometimes present itself and make the Upload or other buttons in HIP Mobile inoperable. 


Quick Fix for Inoperable Buttons


Known Causes:


Using the Delete all button to delete Inspection Files.


Fix:


Step 1: Go to Settings in Mobile



Step 2: Near the bottom of the list click on Advanced Tools/Support



Step 3: Click Rebuild Inspection List


Go back and test the upload or any other inoperable button. They should be back to their working state. if not contact support for further troubleshooting.