A small bug may sometimes present itself and make the Upload or other buttons in HIP Mobile inoperable. 

Quick Fix for Inoperable Buttons

Known Causes:

Using the Delete all button to delete Inspection Files.


Step 1: Go to Settings in Mobile

Step 2: Near the bottom of the list click on Advanced Tools/Support

Step 3: Click Rebuild Inspection List

Go back and test the upload or any other inoperable button. They should be back to their working state. if not contact support for further troubleshooting.