These instructions cover how to launch the Home Inspector Pro program on a macOS machine, and how to copy the log entries to be sent via email.

  1. Confirm the Home Inspector Pro program is currently closed.
  2. In the Finder, go to File menu and select New Finder Window. A new window will open.
  3. Go to the Applications folder.
  4. Go to the Utilities folder.
  5. Double-click on the Terminal application. A terminal window will then open.
  6. Return to the Finder window.
  7. Go to the Applications folder.
  8. Find the Home Inspector
  9. Right-click on the Home Inspector (or hold down the Control key and click on the Home Inspector, select Show Package Contents.
  10. Double-click on Contents.
  11. Double-click on MacOS.
  12. Drag and drop the Home Inspector Pro app to the Terminal window.
  13. Press Enter. The app will then begin running on the console, the app will begin running as normal.

To save a copy the log entries for submission:

  1. Go to the Terminal app.
  2. Go to the Shell menu and select Export Text As (or, on your keyboard, press the Command key and S).
  3. Give the saved log a file name, and select a location for the file to be saved (such as your Desktop or Documents folder).
  4. Click Save. The log file will then be saved.

You can then send the log file as an attachment via email to the person requesting the log, or to