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HIP Office Release Notes

Release Notes for HIP Office

Written by Jason Vega

HIPO Office - HIPO.9.2.2026 Release Notes

IMPROVEMENTS:

  • Core Performance Optimization of External Booking Form

  • Make Build Number Clickable in Home Inspector Pro Office to Open Release Notes

BUG FIXES:

  • Report Landing Page Cover Page Thumbnail Displays Spire.PDF Evaluation Warning

  • Menu Options Not Always Displayed for Logged-In Users

  • Secure24 Integration Not Processing Data — Bug Fix


HIP Office - HIPO.9.1.2026 Release Notes

NEW FEATURE:

Coupons

HIP Office now supports order-level coupons, giving you a flexible way to apply discounts alongside your existing pricing.

Highlights

  • Create fixed-amount or percentage-based coupons with auto-generated or custom codes.

  • Apply a single coupon or stack multiple coupons when creating or editing an order.

  • Coupons work alongside your other discounts and show correctly on invoices and the client payment page.

BUG FIXES:

Payments

  • Fixed an issue where canceling an order with a refund and cancellation fee could fail, leaving the order uncanceled and the refund/fee unprocessed.

  • Fixed an issue where adding a new charge to an already-paid order caused the payment link to incorrectly show the order as fully paid, blocking payment of the new balance.

  • Fixed an intermittent issue where online payments made from a mobile device could get stuck on the processing screen with no confirmation or error.

  • Corrected address information submitted for payment underwriting to always use “US” as the country.

Coupons

  • Fixed an issue where a removed coupon could reappear on a copied order after applying a new coupon, before the order was saved.

Reporting

  • Fixed an issue causing the “Inspections by Year Built” report to fail instead of generating results.


HIP Office - HIPO.8.2.2026 Release Notes

HIP Office Release Notes for version HIPO.8.2.2026.
Released: Aug 11, 2026

Improvements:

Underwriting (Infinicept)

  • Improved control prong logic for underwriting submissions — single-owner applications now correctly populate control prong fields, and multi-owner applications reflect the designated control prong's information.

  • Address submissions now consistently send "United States of America" as the country for any populated address field.

Audit Log

  • Failed email delivery entries in the Audit Log now include the reason for the failure, making it easier to troubleshoot delivery issues without digging further.

Bug Fixes

Fees & Discounts

  • Fixed an issue where applying a special discount that reduced an order's final fee to $0 could reset other fee details on the order.

Orders & Quotes

  • Draft orders can no longer sync before being converted to a quote, and quotes can no longer sync before being converted to an active order.

Reports

  • Fixed an issue where uploaded supplemental reports were listed under Supplemental Reports but not showing up on the order's report landing page.

Email Templates

  • Fixed an issue where the AI-assisted email template generator did not return generated content when creating or editing email templates.

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