As of November 30, 2024, Home Inspector Pro will no longer issue new or replacement licenses for Home Inspector Pro Desktop version 5 or earlier. This change is necessary to provide our customers with the best security and support for our latest software version (version 6), as well as the development of additional software features.
Here’s what the change means for inspectors with HIP v5 or earlier licenses:
Replacement licenses for Home Inspector Pro v5 and earlier will no longer be available.
Customer support for Home Inspector Pro v5 will still be available.
No new updates for Home Inspector Pro v5 will be provided, aside from urgent security updates.
Functionality on future operating systems is not guaranteed.
For employee licenses, migration to Home Inspector Pro version 6 allows for self-service allocation of licenses.
If you have an existing permanent license for Home Inspector Pro version 5, this license can be used to load your installation on a new machine using the file sent to your email. If this is file is lost, Home Inspector Pro will not be able to provide a replacement license file.
We strongly recommend that users of previous versions of Home Inspector Pro upgrade to the most recent version to maintain the full functionality of your software. If you have any questions regarding your Home Inspector Pro license, or your account, please contact [email protected] for additional details.