Note: This article assumes you have access to your current HomeGauge installation.
For the migration of the data, we will want to get a backup of your current HomeGauge templates. Your current HomeGauge data will not be affected by the conversion process and will continue working.
Backing Up Your HomeGauge Data
Note: Make sure your HomeGauge program is closed before copying files.
Step 1: Click on the Start Menu of your computer.
Step 2: Go to Documents.
Step 3: Double-click on the HomeGauge folder.
Step 4: Double-click on the Templates folder.
Step 5: Find the various .ht5 files representing each of the templates you use on a normal basis.
Note: There may be subfolders for various subtopics of templates such as Residential, Commercial, etc. You can go into these subfolders to find additional HomeGauge templates.
Step 6: Compose and send a new email addressed to [email protected] and attach the .ht5 template files to your email.
Once the files have been received, an agent will have your data converted into Home Inspector Pro templates. You will receive an email after the conversion has been completed with the Home Inspector Pro templates attached.
Contact Support
If you have any questions, please feel free to give us a call at (800) 750-4777, or you can email us at [email protected] or open a chat in the bottom right corner of our main website or HIP Office!