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How to Import an Order from HIP Office in HIP Desktop
How to Import an Order from HIP Office in HIP Desktop

How to Import an Order from HIP Office in HIP Desktop.

Marcos Jiron avatar
Written by Marcos Jiron
Updated over a month ago

Step-by-Step Instructions

Step 1: In HIP Desktop, make sure you have the correct inspection file open and then click Internet->Import Data from HIP Office.

Step 2: The default order list will show open orders with a status of “Created”. To see more orders, you can check the boxes at the top of the Import Screen. If you check the first three boxes and leave the last one unchecked, the system will display all of your orders.

Step 3: Highlight the Order you want to import and click Import.

Step 4: Your Client Information page will be filled in with the details from the order. You will now be able to upload your report from HIP Desktop to HIP Office for delivery.

Troubleshooting

Common Issues

My order does not show in the list. Check the first three boxes at the top of the import box. This will list all Orders in HIP Office. If you still can't find your order, contact support.

Contact Support

If you have any questions, please feel free to give us a call at (800) 750-4777, or you can email us at [email protected] or open a chat in the bottom right corner of our main website or HIP Office!

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