Skip to main content
All CollectionsHow To....
How to Load a License File in HIP Desktop v5 and Earlier
How to Load a License File in HIP Desktop v5 and Earlier

This article covers loading a license for HIP Desktop v5 and earlier.

Marcos Jiron avatar
Written by Marcos Jiron
Updated over a month ago

Step-by-Step Instructions

Step 1: Download the license file (companyinfo.enc) from the email sent by HIP. Save the file to an easy to find location like your Downloads folder or Desktop.

Step 2: Inside HIP Desktop, click on Edit and then Load License.

Step 3: Browse to the location where you saved the license file. Select the license file and click Open.

Troubleshooting

Common Issues

You may get a pop up that you already have a license loaded. (Common for Employee Licenses) Choose to replace if you need to replace the license.

Contact Support

If you have any questions, please feel free to give us a call at (800) 750-4777, or you can email us at help@homeinspectorpro.com or open a chat in the bottom right corner of our main website or HIP Office!

Did this answer your question?