Quick Notes

Note: It is recommended to keep only 1 week worth of inspections on your mobile device at a time. Regular deletion of old files is essential to keep HIP Mobile running smoothly.

Note: Deleting inspection files from HIP Mobile is permanent. Be sure you no longer need the inspection file on mobile before deleting.

Step-by-Step Instructions

Step 1: In HIP Mobile, click on the Manage Tab, and then Options at the bottom of the page.

Step 2: Tap on the inspection file you want to delete. A green check will appear on the Inspection File and the Delete Selected button will pop up. Click Delete selected. Note: Be careful of clicking the Delete All button if you still have files you need.

Step 3: Confirm the deletion.

Troubleshooting

Common Issues

Selecting a large group of files and trying to delete doesn’t work. If you try to delete too many files at once, the deletion may not work. Select a smaller group of files and try again until it allows you to delete.

Contact Support

If you have any questions, please feel free to give us a call at (800) 750-4777, or you can email us at [email protected] or open a chat in the bottom right corner of our main website or HIP Office!