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Knowledgebase : Home Inspector Pro Software
   


Can't open the enc license file that was sent to you? Here are the instructions for installing the license file you received from Home Inspector Pro. This file must be installed from within the software. It can not be opened directly. Make sure you'...
ELIGIBILITY FOR VERSION 3.0 FREE UPGRADE: TO QUALIFY FOR A FREE UPGRADE TO HOME INSPECTOR PRO 3.0 YOU MUST: A. HAVE PURCHASED HOME INSPECTOR PRO AFTER APRIL 1ST, 2011 (SO EVERYONE IN THE LAST 8 MONTHS IS FREE), OR B. BE ON A HOME INSPECTOR PRO...
If you get 'ACCORD32' not found when trying to GENERATE REPORT then you do not have Adobe Reader installed. Adobe Reader is needed by the program to show you the PDF report that you've created. Even if you have the full Adobe Acrobat installed Home ...
The 4 Point Template is the structure of the inspection, you just fill it out with your comments. To do this: * Launch Home Inspector Pro. * Click on Open Template. * Select 'InterNachi 4 Point.tpz' and click Open. * Fill out the Client In...
Hi , The web site does not think that you are currently logged in, so it's asking you to re-register. Since you already have a user name and password, there's no need to re-register. To complete the registration and purchase, go to our web site (http:/...
To discuss this Tutorial in detail please visit the following Message Board post: http://www.homeinspectorpro.com/index.php?option=com_jfusion&Itemid=183&jfile=index.php widows: 2; text-transform: none; background-color: #ffffff; text-indent: 0px; disp...
Your Home Inspector Pro template may appear with the Amazon Kindle application icon due to the Amazon Kindle using the .tpz extension for their Font File (http://www.file-extensions.org/tpz-file-extension-amazon-kindle-font-file) for the installed softwar...
The following instructions can be followed to set an existing template as the default template. This will cause the specified template to be loaded when the Home Inspector Pro software is launched. 1. Open Home Inspector Pro 2. Click on Open Template ...
To remove existing reports and inspections, these files can be deleted from the Home Inspector Pro folder through Windows Explorer. To do this: 1. Right-click on your Home Inspector Pro icon on the desktop 2. Click Open File Location. This will open u...
Some users have reported trouble with the Attach to E-mail option in Adobe Acrobat Reader, it's been somewhat hit or miss with a number of different clients. The alternative is to create a shortcut on your Desktop that goes to the Client Reports folder...
This report assumes you have previously created a shortcut to your Home Inspector Pro Client Reports on the Desktop of your Windows computer. The steps for this can be found here: http://homeinspectorpro.kayako.com/Knowledgebase/Article/View/17/0/creat...
To correct the Cover Page Title, open Home Inspector Pro, then go to Report Settings > Options. On the Layout tab, under the Cover Page Title field , this can be corrected. Click OK, then click Save Template in the toolbar. Make sure your current template...
It is not possible to add an additional Damage Panel or Selection Panel to an existing tab. The alternative though is to recreate the existing tab with a new panel, then copy across your existing comments. (In this template, if using a Macintosh compute...
To simplify the process of attaching the files, you can create a shortcut to your Home Inspector Pro Reports folder on your Desktop. To do this: 1. Minimize your programs so you can see your Desktop. 2. Right-click on your Home Inspector Pro icon. 3...
The 'Advanced Colors' feature was added to Home Inspector Pro version 3.4.5. You will need to update to this version or later to use this new feature. Comments specified using the "Red" button on the damage panels will appear in the 'Report Summary'...
For the Texas 7-2 Template, the program is hard-coded to only allow for additional inspector documentation in the form. This specifically applies to the section titled 'ADDITIONAL INFORMATION PROVIDED BY INSPECTOR'. The information for this section comes ...
* Open the inspection report that contains the photo(s) you need. * Click Computer on your desktop/start menu and then browse to C:\Program Files\Home Inspector Pro (x86)\Data\Temp and open the temp folder with the latest date. If you're on a Mac br...
For the transition to the TREC 7-4 form, it's actually very easy to migrate to the new form. You can use your existing 7-3 form, there's a minor correction to make. This assumes that you have already upgraded your program to Home Inspector Pro version 4, ...
For the issue of the program saying 'Zipping Files' when uploading on an Android device, it's possible to delete the file that is causing the problem. To do this, you can follow these steps: To do this, use the ES File Explorer application. To install t...
To extract photos from Home Inspector Pro for use outside our software, follow these steps. 1. Open up the inspection you need pics from in Home Inspector Pro 2. Minimize Home Inspector Pro and open up your file browser. 3. Go to C:Program Files (x8...
There's several new very high devices out today like the Surface Pro 3 with small screens but very high resolution. This can cause issues with Home Inspector Pro's appearance in a few places as Windows increases the default system font size to 125% to 140...
A re-occuring issue has been found when using Adobe Reader on Windows when generating reports from Home Inspector Pro. The user will click on 'GENERATE REPORT', and follow the steps to generate their inspection report. After clicking SAVE, the report will...
These instructions walk through the steps for setting up and configuring the Home Inspector Pro Mobile (HIP Mobile) for use on your Android and iOS (iPad/iPhone) device. A narrated tutorial can also be found at the following address: http://www.homeinsp...
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